Product leadership across health insurance, fintech and B2B SaaS, role by role. Currently at Star Health owning retention and growth for a $1.8Bn renewal portfolio, after AIA in Kuala Lumpur, HT Media's Shine.com, Hungama and Snapdeal.
Relocating to Dublin, Ireland from November 2026 — open to product leadership roles in Ireland and across Europe, no visa sponsorship required.
Skills that delivered, era by era: consumer scale at Snapdeal and Hungama (2014–2018), marketplaces to insurance at Shine.com and AIA Malaysia (2018–2023), and retention at scale at Star Health (2023–now). Headline proof points include a $1.8Bn renewal portfolio across 9 channels, renewal retention up from 85% to 89% in six months, MyAIA registered users up 28% YoY across 977K+ policyholders, and SME quote turnaround cut from 48 hours to 30 seconds with 60% digital adoption in Year 1.
Transformation impact includes retention rising from 85% to 89%, digital renewals from 63% to 68%, quote turnaround falling from 48 hours to 30 seconds, $145M in premium recovered, and eight zero-to-one products built.