A weekly letter on product management in a regulated industry — discovery, prioritisation, measurement and shipping when the constraints are real. Written from five years building insurance products across Malaysia and India.
Alongside the newsletter, the Teardowns series pulls apart real products — Revolut onboarding, Monzo's trust design, Netflix pricing, Spotify retention, Booking.com persuasion, Airbnb discovery and Vhi versus Star Health — always with an insurance lens.